Data Protection Information

1. DATA CONTROLLER

Arya Audio Labs Ltd is responsible for processing personal information collected through this website and in connection with customer orders and enquiries.

Arya Audio Labs Ltd
Company number: 11043021
71–75 Shelton Street
London WC2H 9JQ
United Kingdom
Email: admin@arya-audio.com

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2. PERSONAL INFORMATION WE COLLECT

Depending on your interaction with us, we may collect:

• Name, email address, telephone number, billing and delivery addresses.

• Order details, transaction information and purchase history.

• Enquiries, correspondence and customer service information.

• IP addresses, browser information and technical information necessary for website operation and security.

Payment transactions are processed through payment service providers.

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3. PURPOSES AND LEGAL BASES

We process personal information for the following purposes:

• Orders and deliveries: To process purchases, arrange payment and delivery, and provide customer support. Legal basis: performance of a contract.

• Legal compliance: To maintain accounting, tax and other legally required records. Legal basis: legal obligation.

• Business correspondence: To respond to enquiries, manage customer relationships and resolve disputes. Legal basis: legitimate interests in operating and protecting our business.

• Website operation and security: To maintain website functionality, prevent misuse and protect our services. Legal basis: legitimate interests in providing a secure and functioning website.

We do not use personal information for promotional newsletters or advertising communications.

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4. SHARING PERSONAL INFORMATION

We share personal information where necessary with:

• Wix, our website and online store provider.

• Payment service providers.

• Courier and delivery companies.

• Accounting and professional service providers.

• Public authorities where legally required.

We do not sell personal information.

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5. DATA RETENTION

We retain personal information only for as long as necessary for the purposes described in this policy:

• Order and accounting records are retained for applicable statutory retention periods.

• Customer service, warranty and correspondence records are retained for the periods necessary to fulfil obligations, handle enquiries and establish, exercise or defend legal claims.

• Website technical information is retained according to operational security needs and applicable service-provider settings.

Information is deleted or anonymised when no longer required, subject to applicable legal obligations.

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6. INTERNATIONAL DATA TRANSFERS

Personal information may be processed outside the United Kingdom or European Economic Area by our service providers or in connection with international orders.

Where required, international transfers are protected by applicable adequacy decisions, approved contractual safeguards or other lawful transfer mechanisms.

Information about applicable safeguards may be requested using the contact details above.

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7. COOKIES

Our Wix website uses cookies and similar technologies necessary for website operation, security and online shopping functionality.

We do not use Google Analytics, Meta Pixel or optional advertising tracking.

Where non-essential cookies are used, we obtain consent where required by applicable law.

Further information about Wix cookies is available at:

https://support.wix.com/en/article/cookies-and-your-wix-site

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8. YOUR RIGHTS

Under applicable UK and EU data protection legislation, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your information.

• Restrict or object to certain processing.

• Request data portability where applicable.

• Withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions and exceptions.

Requests may be submitted to admin@arya-audio.com. We will respond within the legally required period.

You may lodge a complaint with the UK Information Commissioner's Office (www.ico.org.uk) or, where applicable, the competent EU data protection supervisory authority.

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9. CONTACT

For questions about this Privacy Policy or the processing of your personal information, contact:

Arya Audio Labs Ltd
71–75 Shelton Street
London WC2H 9JQ
United Kingdom
admin@arya-audio.com